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User & Organization Data Deletion Instructions

Last Updated: November 2026 • Support: support@dpsm.cloud

Organizations and end-users connected through DPSM or Meta WhatsApp Embedded Signup can request deletion of stored messaging tokens, phone metadata, and account records at any time.

How to Request Removal

  1. Disconnect WhatsApp Inside Desktop App: Centre operators can immediately disconnect their WhatsApp Business Account credentials from the Desktop WhatsApp Integration panel.
  2. Revoke App Access via Meta Business Settings: You may revoke DPSM app permissions directly inside your Meta Business Portfolio → Business Apps / System Integrations.
  3. Full Cloud Database Purge Request: Send an email to support@dpsm.cloud with the subject line "Data Deletion Request", including your organization code or registered phone number. Verified requests are processed within 7 business days.